Customer Help
Our happiness team is always here to assist.
Common purchase queries answered
Orders and Shipping
All orders are shipped from Ireland with delivery to the US in approximately 9 days.
Murphy of Ireland offer FREE SHIPPING WORLDWIDE and a no quibble total customer satisfaction guarantee. If you are not happy with any aspect of your purchase we will take it back and replace it or refund you the cost of the item.
We can also offer you the option of Express Shipping via UPS, if this option is available on checkout.
We want you to be completely satisfied with your purchase from Murphy of Ireland.
If, for any reason you wish to return or exchange an item please contact us as soon as possible.
We offer a full refund on items returned to us in re-saleable condition, within 45 days of purchase.
If you are in the United States or Canada please ship to our Charlotte office:
Murphy of Ireland
301 Colville Road
Charlotte
NC 28207
All other locations please ship to our Irish depot:
Murphy of Ireland
RWB
9 Townsend Street
Strabane
BT82 8HU
Northern Ireland
All orders are confirmed with an Order Acknowledgement upon receipt.
Once we ship your order we will update it to include any relevant tracking information.
All orders are processed on our secure platform by PayPal, Stripe or their Credit Card payment options.
Murphy of Ireland has no access to your credit card details at anytime.
Orders shipped within the EU are subject to Value Added Tax which will be charged at the time of purchase.
Sales to the UK and other non-EU countries are zero rated for VAT.
Please note there maybe local charges in the destination country.
Murphy of Ireland ship worldwide subject to International Regulations.
If you order multiple items we will aim to send just one delivery. Sometimes due to a stock shortage we may contact you to offer a split-shipment. There is no additional cost in this case.
If you need to swap an item
Returns and Exchanges
We want you to be completely satisfied with your purchase from Murphy of Ireland.
If, for any reason you wish to return or exchange an item please contact us as soon as possible.
We offer a full refund on items returned to us in re-saleable condition, within 45 days of purchase.
If you are not happy with any aspect of your purchase, please contact us immediately so that we can offer to rectify the issue.
If your purchase appears to be damaged in any way, please contact us immediately so that we can replace the order free of charge.
Please email service@murphyofireland.com explaining the reason for the return and we will advise you accordingly.
We want you to be completely satisfied with your purchase from Murphy of Ireland.
If, for any reason you wish to return or exchange an item please contact us as soon as possible.
Please email service@murphyofireland.com in the first instance and we respond as soon as possible.
Please contact us as soon as possible to amend the address before it is shipped.
Yes, if your order has not already shipped you can amend or cancel it for a full refund.
Please contact us and we will advise if the product can be obtained in the future.